Terms of service
Terms and Conditions
Introduction
This Terms and Conditions page outlines our guidelines regarding the disclaimers, use, and limitations of liability governing the use of our website and the services we provide to our clients. It also includes important information about our refunds and 100% money-back guarantee policy.
By using this website, you consent to and acknowledge all of the practices described below.
Website Content
All content on this site—including the company logo, images, videos, icons, headers, footers, landing pages, and blog—remains the exclusive property of our company. We retain all rights to this material. Content cannot be copied, modified, reproduced, republished, posted, or distributed in any way or form without our prior written permission.
Our trademark is also protected and cannot be used in any manner without prior written consent. Any unauthorized use of our content will constitute a violation of copyright, trademark, and applicable laws. We reserve the right to pursue criminal or civil legal actions against any parties that misuse our website content.
Refund Policy
We offer a straightforward refund policy to our customers, subject to certain conditions.
- If you wish to cancel your order and discontinue our services before the project has begun, you can do so, and we will provide you with a complete 100% refund, minus any transaction fees.
- If you wish to discontinue our services while the project is still active, we will retain the payment for the work already completed and refund the remaining balance.
- Inactive Projects, on hold, in progress, or completed are ineligible for any partial or full refunds if payment for that project was made 40 days ago or longer.
- If you have specific concerns and require a complete refund, you can submit a refund request, and we will make a decision accordingly.
100% Money-Back Guarantee
We have a hassle-free 100% money-back guarantee policy for SEO projects, subject to certain conditions.
- If your designated website does not rank after we complete all deliverables for the project within 30 days, we will not hold you liable for payment and will refund the entire amount paid, including any transaction fees.
- Clients must contact us and initiate the money-back guarantee process within 30 days of project completion. Requests received after 30 days will not be entertained.
Recurring Payment Policy
Unless specified in writing, all Internet Marketing Services provided will be charged on a monthly and/or prepaid time-recurring basis. This includes services such as Search Engine Optimization (SEO), Pay Per Click Advertising (PPC), Social Media Marketing, Content Marketing, Reputation and Brand Management, and other similar digital marketing services. Some web design and development projects may also have recurring monthly charges based on their length, complexity, and duration.
Client Feedback and Approval
Prompt client feedback and approval are required for all projects undertaken by us unless auto-approval is provided in writing. If we do not receive client feedback for 30 days or by the project completion date (whichever comes first), we reserve the right to retain the full cost of the project since we pre-allocate resources for its entirety. Clients will not be eligible for a full refund, although a partial refund may be possible upon mutual agreement.
Right to Refuse Service
We reserve the right to refuse service to anyone at our discretion.
Disclaimers and Limitations of Liability
Client Websites
We will not be liable for any damages of any kind to clients, their websites, or any other entities. Clients who are dissatisfied with the service may request a refund and discontinue using the site. We are not responsible for the accidental loss or release of client data or for any penalties incurred by client websites from search engines. We use only white-hat SEO strategies in accordance with Google Guidelines. Any actions we take are done only after informing the client and seeking their approval.
Changes to Client Website (General)
We advise all clients to routinely back up their websites to prevent data loss. We will not be liable for any loss of data or issues related to the website. Clients should never make any changes to their website without informing us beforehand.
Changes to Website META Tags
Changing the website template, design, or META tags can impact rankings and traffic. We strongly advise clients not to change any META details or content on a landing page or website without our prior knowledge. We will not be responsible for any loss of rankings or traffic resulting from changes to the META, content, design, or other website elements.